Stop chasing leads across channels. Wachati puts your sales, support, and marketing on the one app 500M+ Indians open every single day — with AI chatbots, broadcast campaigns, and our dev team to wire it all in for you.
From bulk broadcasting to intelligent AI chatbots — Wachati is the all-in-one WhatsApp Business API platform built for Indian businesses ready to scale.
Reach thousands of customers instantly with personalised, Meta-approved WhatsApp messages. Schedule campaigns, segment audiences, and track every read receipt in real-time.
No-code drag-and-drop flows. Handle FAQs, bookings, and lead capture automatically 24/7.
Route conversations to the right team member. Multiple agents, one WhatsApp number, zero chaos.
Via Meta's WhatsApp Cloud API infrastructure.
Connect Shopify, Zoho, Google Sheets and 100+ tools via webhooks and REST API.
Real-time delivery stats, open rates, agent performance — beautiful view.
Our dedicated dev team integrates Wachati into your existing products — any stack, any platform.
Product catalogues, cart management, and payment links — sell directly on WhatsApp.
Automated OTPs, order alerts, appointment reminders. Near-instant delivery.
Unlimited contacts, custom tags, segments, CSV import, and opt-out handling built-in.
Our streamlined onboarding gets your WhatsApp API live fast. No technical expertise needed.
Register online, pick a plan, and complete the quick KYC process — all in minutes.
Share your Facebook Business Manager, GST details, and business documents for Meta verification.
We handle the Meta approval process. Your API goes live within 24–48 hours of submission.
Launch campaigns, set up chatbots, and engage customers — all from your powerful dashboard.
Wachati powers businesses across India's fastest-growing sectors with purpose-built WhatsApp flows.
Admissions, results, fee alerts
Appointments, reminders, reports
Orders, tracking, abandoned cart
Property leads, site visit booking
Loan alerts, EMI, KYC flows
Test drives, service reminders
Bookings, itineraries, check-ins
Offers, new arrivals, loyalty
Our dedicated dev team plugs Wachati directly into your existing product. Pick your language and see exactly how it works.
Don't want to handle the API yourself? Our dev team integrates Wachati directly into your existing product — any stack, any platform, from planning to production.
All plans include 1 WhatsApp number with official Meta-approved API access. Need multiple numbers? Contact us for a custom package.
For small businesses and solo entrepreneurs getting started with WhatsApp marketing.
The complete solution for growing businesses ready to scale WhatsApp sales and support.
Need multiple WhatsApp numbers or enterprise-scale deployment? We'll build the right package for you.
"Wachati transformed our customer enquiries. Response time dropped from hours to seconds, and sales are up 40% since we launched the chatbot."
"The white-label reseller program is incredible. I've built a full SaaS business on top of Wachati and the support team is always available."
"We run a coaching institute and Wachati handles all our admission enquiries automatically. Enrollment has gone up 3× since we started."
"Broadcast campaigns are a game changer. We reach 20,000 customers with flash sale alerts and see results within minutes. Best ROI ever."
"The multi-agent inbox is exactly what our team needed. No more missed chats or confused handoffs. Productivity is through the roof."
"Setup took 15 minutes. We had our first chatbot running before lunch. The no-code builder is incredibly intuitive — even my non-tech staff uses it."
"Wachati transformed our customer enquiries. Response time dropped from hours to seconds, and sales are up 40% since we launched the chatbot."
"The white-label reseller program is incredible. I've built a full SaaS business on top of Wachati and the support team is always available."
"We run a coaching institute and Wachati handles all our admission enquiries automatically. Enrollment has gone up 3× since we started."
"Broadcast campaigns are a game changer. We reach 20,000 customers with flash sale alerts and see results within minutes. Best ROI ever."
"The multi-agent inbox is exactly what our team needed. No more missed chats or confused handoffs. Productivity is through the roof."
"Setup took 15 minutes. We had our first chatbot running before lunch. The no-code builder is incredibly intuitive — even my non-tech staff uses it."
Everything you need to know before getting started with Wachati.
Wachati is built to grow with you — from day one to scale. Our dev team integrates the API into your existing platform and gets you live on WhatsApp fast.
✓ 1 WhatsApp Number included·✓ Dev team support·✓ Live within 24 hours
We are committed to protecting your personal information and being transparent about how we use it.
Wachati ("we", "us", "our") collects information you provide directly to us when you register for our services, use our WhatsApp API platform, or contact our support team. This may include:
We use the collected information for the following purposes:
We do not sell, trade, or rent your personal data to third parties. We may share data only in the following circumstances:
Our services are built on Meta's WhatsApp Business Platform. By using Wachati, you acknowledge that your data may also be subject to Meta's Privacy Policy. We act as a data processor on your behalf for messages sent and received through our platform.
Message content processed via our API is used solely to deliver the service and is not read, analysed, or stored beyond operational necessity unless required for compliance or dispute resolution.
Your data is stored on secure servers located in India. We implement industry-standard security measures including SSL/TLS encryption, AES-256 encryption at rest, role-based access controls, two-factor authentication, and regular security audits.
While we strive to protect your data, no electronic system is 100% secure. We encourage you to maintain strong passwords and report suspected security breaches immediately.
Under applicable Indian data protection laws, you have the right to access, correct, or delete your personal data, withdraw consent for marketing, and lodge a complaint with relevant authorities. To exercise any rights, contact us at support@wachati.com
Our website uses essential cookies (for functionality), analytics cookies (e.g. Google Analytics), and preference cookies (to remember your settings). You may disable cookies via your browser settings, though some platform features may be affected.
Our platform may contain links to or integrations with third-party services such as payment gateways, CRM tools, and Meta Business Suite. Wachati is not responsible for the privacy practices of these third parties. We encourage you to review their policies before sharing personal information.
Our services are intended for businesses and individuals aged 18 years and above. We do not knowingly collect personal information from minors. If you believe a minor has provided us with their information, please contact us immediately.
Please read these terms carefully before using our WhatsApp API platform and services.
By accessing or using any service offered by Wachati ("Company", "we", "us", "our"), including our WhatsApp API dashboard, white-label reseller platform, or any associated tools, you ("User", "Client", "Reseller") agree to be legally bound by these Terms & Conditions.
If you do not agree with any part of these terms, you must immediately discontinue use of our services. These terms apply to all visitors, users, and resellers of our platform and also apply alongside Meta's WhatsApp Business Terms of Service.
Wachati provides businesses with access to the WhatsApp Business API through a managed platform, including WhatsApp API access and message routing, chatbot configuration and automation, CRM integration capabilities, analytics and reporting, and technical support and onboarding. We reserve the right to modify, suspend, or discontinue any feature with reasonable prior notice.
You must be at least 18 years of age and capable of entering into a legally binding agreement under Indian law. By registering, you confirm that all information provided is accurate, you are an authorised representative of your business entity, and all submitted documents are valid and authentic.
All messaging must comply with Meta's WhatsApp Business Policy and applicable Indian communications laws. You agree NOT to use the API for: sending unsolicited bulk messages, sharing illegal or misleading content, promoting Meta-prohibited industries, bypassing template approval, or engaging in phishing or impersonation. Violations may result in immediate suspension by Meta, for which Wachati bears no liability.
Clients who purchase a custom package to build services on top of Wachati's API are solely responsible for their end-users' compliance with Meta's WhatsApp Business Policy. You must not represent yourself as an official Meta or WhatsApp partner unless separately authorised. Custom API licences are non-transferable without prior written consent from Wachati.
All fees are charged as per the selected plan. Payments are non-refundable except as outlined in our Refund Policy. Subscription fees are billed in advance. Failure to pay may result in service suspension after a grace period. All prices are in Indian Rupees (INR) inclusive of applicable GST. Wachati may revise pricing with 30 days' notice.
All technology, software, branding, designs, and content on the Wachati platform remain the exclusive intellectual property of Wachati. You may not copy, reverse-engineer, or create derivative works without prior written permission. Your own business data uploaded to the platform remains your property.
Users are strictly prohibited from: violating Indian law including the IT Act 2000, hacking or security probing our infrastructure, sharing account credentials or API keys with unauthorised parties, using bots to scrape dashboard data, or creating multiple accounts to circumvent usage limits. Violations will result in immediate account termination and may be reported to relevant authorities.
To the fullest extent permitted by law, Wachati shall not be liable for any indirect, incidental, or consequential damages. Our total liability shall not exceed the amount paid by you in the three months preceding the claim. Wachati is not liable for downtime caused by Meta, third-party providers, or force majeure events.
Either party may terminate the agreement with 30 days' written notice. Wachati may immediately terminate accounts for: violation of these terms, breach of Meta's policy, fraudulent behaviour, or non-payment beyond the grace period. Data retrieval requests must be made within 30 days of termination.
These Terms shall be governed by the laws of India. Disputes shall be subject to the exclusive jurisdiction of courts located in India. Unresolved disputes may be referred to arbitration under the Arbitration and Conciliation Act, 1996.
Wachati may update these Terms at any time. Material changes will be communicated via email or platform notification at least 14 days before they take effect. Continued use after the effective date constitutes your acceptance of the updated terms.
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